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This website explains the legal claim brought by Liz Coll against Google. Liz alleges that Google has contravened competition law. Liz’s claim is an opt-out collective claim, which means that she automatically represents all those who fit the class definition, who are called class members. If you have spent money in the Google Play Store, then you are likely included as a class member represented by Liz.
Liz is claiming that Google has breached competition law by excluding competition and/or charging an unfair and excessive level of commission - as much as 30% - on purchases of paid apps and in-app purchases of digital content, services and subscriptions in the Google Play Store.
If you (or your business) have purchased an app, in-app content, services or subscriptions through the UK version of the Google Play Store on your Android smartphone or tablet since 1 October 2015 you (or your business) are likely automatically included as class members and represented by Liz, (unless you chose to opt out of the claim), and may be eligible for compensation if the case is successful.
If you meet the class definition and want to stay up to date, click the “Stay Up to Date” button below.
Liz is a consumer tech policy expert with over thirteen years’ experience of campaigning for consumers’ rights online. At Citizens Advice and Consumer Focus she led work on critical issues for consumers in the digital world like data privacy, smart home devices and online reviews. She went on to establish a global digital programme at Consumers International, where she led advocacy and research into e-commerce, consumer internet of things, AI, data privacy and the impact of platforms on consumers’ access to choice, redress and fair treatment. She has represented consumer interests at national and global policy forums including the OECD and the G20. As an independent consultant, she works with international policy makers, consumer groups and standards setters, sits on EU technology standards committees and is a strategic advisor to the UK’s Consumer and Public Interest Network.
Passionate about creating a safe and fair digital world where consumers come first, Liz has been authorised by the Competition Appeal Tribunal to represent all users of the Play Store (including businesses) who may have been overcharged by Google. If successful, every member of the class may be entitled to a share of any compensation.
Liz has instructed the law firm Hausfeld & Co. LLP to represent her in the claim. Hausfeld is a leading international law firm specialising in competition law, with significant expertise in all aspects of collective redress and group claims.
Vannin Capital, a commercial litigation funder, has agreed to finance Liz's claim.
Liz’s application for a Collective Proceedings Order was granted by the Tribunal on 18 July 2022. This means that Liz’s claim will proceed to trial unless it is settled beforehand, on behalf of the class. The Collective Proceedings Order can be accessed here and the corresponding judgment of the Competition Appeal Tribunal can be accessed here.
10 November 2023
Google must disclose more documents for preparation of a UK class action over its Play Store, the claimant told the Competition Appeal Tribunal in London today.
19 April 2023
The Competition and Markets Authority (CMA) invites views on the commitments offered by Google to address the CMA’s competition concerns in the context of an investigation under the Competition Act 1998.
15 September 2022
Following the Competition Appeal Tribunal judgment on 31 August 2022 the Tribunal has now determined that class members and potential class members have until 28 November 2022 to either opt-out of the claim, if they do not wish to be part of the class represented by Liz Coll; or, for those who meet the class definition but were not living or domiciled in the UK on 12 July 2022, to opt-in to the claim.